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Call our hotline:
To better serve our client community, LASOC/CLS has established a central intake Hotline. The Hotline functions as a gateway to LASOC/CLS services including clinics, workshops, legal information and advice. All eligible callers on the Hotline will receive a free evaluation, advice and counsel. Office appointments are made for clients that have complicated legal problems that require in-depth legal counsel and representation. The creation of the Hotline in 1996 was LASOC’s first technology-based solution to the challenge of using limited resources to efficiently assist the greatest number of people. The Hotline is designed to quickly evaluate a caller’s legal needs and to provide immediate information and advice to enable callers to begin to solve their legal problems. The Hotline is staffed by volunteer and staff intake workers who are directly supervised by an attorney.
Non-English Language Intake Services
Intake services are available in-house for speakers of English, Spanish, Korean, and Vietnamese. To access our intake services, call us at 800-843-5001 and follow the menu to make your language selection. For speakers of other languages, LASOC/CLS has contracted with Ethnic Bridge, a telephone interpretation service. If needed, a Hotline representative will conference an interpreter during the intake process.
No Telephone or Computer Access?
LASOC/CLS implemented a Hotline to streamline our intake process in 1996. While this helps more eligible clients to access our services, we realize that our clients may not always have access to a telephone. To provide accommodations for those without access to a telephone, there is a free phone located in our Santa Ana office lobby that connects directly with the Hotline. Please be advised that this phone is available on a first-come/first-served basis only. You will be asked to sign a U.S. Citizenship Attestation form or show your Legal Permanent Resident/Green Card to use our lobby telephone.