Advice and Counseling over the phone

To better serve its client community with its very limited resources, Legal Aid has established new Hotline and Clinics Services Programs.

Under the supervision of attorneys, Hotline paralegals provide advice, counseling and referrals over the phone to eligible clients. The type of advice typically given over the phone concerns legal problems that are easy to identify and can be resolved by actions that are easy to explain.

Multi-lingual Services
Although many Hotline staff members are bilingual, Legal Aid has subscribed to LanguageLine Services, which permits Legal Aid to "conference-in" a translator, often in less than a minute.

Gateway to other services

The Hotline also functions as a gateway to Legal Aid's Self-Help Clinics and other in-depth services. Self-help clinics, Legal Aid's most cost-effective referral option, are available for numerous subject matter areas:

Family Law

• Simple dissolutions
• Sole custody
• Paternity actions

Landlord-Tenant

• Tenant's rights and responsibilities
• Eviction defense

Bankruptcy

 

Also, self-help clinics will soon be offered in the following areas:

• Dispute mediation
• Consumer law
• Small Claims Court procedures
• Government benefits

Extended Hours

With the assistance of the private Bar, the Legal Aid Hotline remains open until 6PM, Monday through Thursday, and until 4PM on Fridays.

How to reach the Hotline

Call one of the main Legal Aid phone numbers:

800 834-5001
or
714 571-5200

Monday-Thursday 9am to 6pm
Friday 9am to 4pm