Whom do I Contact for More Information?
I-CAN! is a kiosk and web-based legal services system
designed to provide convenient and effective access to vital
legal services for lower income people. I-CAN! modules
create properly formatted pleadings; provide court tours;
and educate users on the law and the steps needed to pursue
their matter.
How Does I-CAN!
Work?
I-CAN! modules were designed for individuals with
little knowledge of computers. A "video guide" takes
the users through a series of tutorial-type questions. Answers
are chosen by touching a computer screen and are then "mapped"
to the appropriate judicial forms. I-CAN! minimizes
the information a user must type by providing multiple choices
when possible. Videos for court tours and safety tips (e.g.,
for Domestic Violence) are a part of many modules. Users can
get instant assistance from a Help Center by touching an icon
on the screen.
What Civil Matters Does
I-CAN! Support?
I-CAN! facilitates the completion and filing of forms
for the following civil matters:
- Answer to Governmental Complaint Regarding:
Parental Obligations
- Domestic Violence Restraining Orders
- Fee Waiver
- License Denial Review
- Paternity Petition
- Small Claims Matters
- Unlawful Detainer - Answer to Complaint
- Wage Assignment Review
Where Can I Find I-CAN!?
I-CAN! modules operate on touch-screen kiosks and
workstations at locations easily accessible to low income
persons such as courthouses, legal aid offices, community
centers, women's shelters and libraries. Click here
for the locations.
Is There a Fee for Using
I-CAN!?
No. I-CAN! is free. However, court filing and service
fees will be charged by the court or Sheriff unless the court
grants a fee waiver. Also, some locations charge for printing.
Does I-CAN!
Support Multiple Languages?
Yes. Many modules have been translated into Spanish and some
into Vietnamese. It is a requirement that the judicial forms
be submitted in English. So when a person puts non-English
information into I-CAN!, that information is left blank
on the form but is printed on a separate page so it can be
translated and written onto the form later.
Who Developed &
Funded I-CAN!?
I-CAN! was developed by the Legal Aid Society of Orange
County and was jointly sponsored by local, state and public
agencies and private organizations including:
Is I-CAN!
Available to Other Organizations?
Absolutely. LASOC and its funders are committed to making
I-CAN! freely available to the courts, LSC and IOLTA-funded
organizations, and their service partners - as long as they
do not charge for its use. Also I-CAN! can be customized
for use outside the Orange County area.
What Does an I-CAN!
Module Cost to Develop?
Cost varies based upon factors such as the number of legal
forms, the complexity of the questions, the number of data
elements to be collected and the cost of IT development resources.
If you would like to fund a module, a language-specific version
of a module, or a video, please contact LASOC.
What Is I-CAN!'s
Technology?
I-CAN! uses standard web and database technologies.
Specifically I-CAN! uses Microsoft’s ASP technologies
to dynamically create screens, IIS to process the screens,
and SQL Server database software to store module-specific
information. Net Meeting enables the Help Center capability,
and Media Player is used to play the "video guide"
and court tour videos. I-CAN! operates on Microsoft’s
Windows 2000 operating system and replies on the Unicode capabilities
of this software to support I-CAN!'s multi-lingual
capabilities.
Whom do I Contact
for More Information?
Bob Cohen
Executive Director
Legal Aid Society of Orange County
902 North Main Street
Santa Ana, CA 92701
714 571-5232
email
Copyright © 2001, Legal Aid Society of Orange County. All
rights reserved.
Revised:
March 27, 2001
.
